VMware ST7-EPL-2M-PSSS-C Support and Subscription Production - Technical Support
In stock
SKU:
ST7-EPL-2M-PSSS-C
- 24×7 remote and on-site support
- Multi-vendor solutions & services
- Local billing in 33+ countries
- Competitive Price
The VMware Production Support and Subscription Service is designed with your production environments in mind. VMware global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
Product Description | VMware Support and Subscription Production - technical support - for VMware vSAN Enterprise Plus - 2 months |
Service & Support | Technical support |
Service Included | Emergency phone consulting |
Full Contract Period | 2 months |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software Title | VMware vSAN Enterprise Plus |
Version | 7 |
License Type | Upgrade license |
License Qty | 1 processor |
Upgrade from | VMware vSAN 7 Standard |
General | |
Type | Technical support |
Service Included | Emergency phone consulting |
Full Contract Period | 2 months |
Response Time | 30 min |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | VMware vSAN Enterprise Plus |
Installation Type | Locally installed |
Version | 7 |
License Type | Upgrade license |
License Qty | 1 processor |
Upgrade from | VMware vSAN 7 Standard |
Details | |
Service & Support | Emergency phone consulting - 2 months - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 2 months - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 Phone consulting - 2 months - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 Phone consulting - 2 months - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 E-mail consulting - 2 months Web knowledge base access - 2 months Web support - 2 months New releases update - 2 months Remote monitoring - 2 months Technical support - 2 months - on-site - severity critical |
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